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Thursday, March 7 • 10:30am - 11:45am
Word Up - The OP's Truth

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Uncle Buck had to adjust to life in ‘burb. Prince Akeem wanted to experience true love and pretended to be a shepherd in Coming to America. Both of them had to enter a different mindset in their new ‘hoods. Learn tubular methods when navigating bogus situations without having a cow.

Four topics have been selected that librarians have different opinions about. The purpose of the workshop is to examine how other people would see the issue and put yourself in their place by borrowing UX design concepts of Empathy Maps. 

Each table will present their issue, the empathy map, and conclusions about the issue. They will also discuss how this exercise can apply to their work when they have to answer reference questions that are controversial, such as fracking, climate change, historical topics, etc.

Community Notes

avatar for Isabel Altamirano

Isabel Altamirano

Georgia Institute of Technology
Ask or tell me about: a dystopian novel, living in post-Katrina New Orleans, First Gen issues, ideas to improve my role as LGBTQIA liaison.
avatar for Karen Manning

Karen Manning

Metadata Specialist, Georgia Insitute of Technology

Community Notetakers

Jessica Oelcher

Librarian, Patchogue-Medford Library

Thursday March 7, 2019 10:30am - 11:45am EST
Cumberland Holiday Inn Downtown, 525 Henley Street, Knoxville, TN 37902