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avatar for Hollie Gardner

Hollie Gardner

Southern Methodist University
User Experience Librarian/Marketing Team Lead
Dallas/Fort Worth Area
Hollie has been a user experience librarian at SMU for the five years, but really has had a new job every year as the needs of SMU students and the library has changed over time. In this year's iteration, Hollie leads the marketing team, website team, conducts UX testing, consults on UX design throughout the library, and works super closely with her subject area, Design and Innovation. Hollie's interests include creating holistic library experiences, libraries as third places to facilitate innovation, how UX maturity models apply to library organizations and how we can practically help our colleagues advance through the stages.